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Become a Client

Our clients are all adults living independently within the Municipality of Saanich. We facilitate neighbours supporting neighbours so you can continue to live healthy, connected lives in our community.

How We Support You

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Food Security

Our volunteers help with grocery shopping & delivery, prepared meal delivery, and food bank hamper delivery.

 

We usually also have a weekly grocery shopping bus, but this program is currently suspended due to COVID-19.

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Social Connection

We offer a range of social programs to help foster community.

Because of COVID-19 we are connecting clients with volunteers for regular friendship phone calls in lieu of in-person events and companion visiting.

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Healthy Living

We promote healthy living by providing safe transport to your doctor's office.

 

Our volunteer receptionists will match you with a vetted volunteer driver for COVID-safe transportation to medical appointments.

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Financial Support

We provide a free tax filing service through Canada Revenue so that you can continue to receive your current financial support from the government. Our volunteers have pioneered a CRA-approved over-the-phone distanced protocol.

What Our Clients Say

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INCOME TAX CLIENT

I wish to THANK your members for many kindnesses in recent months. A dear lady did my Income Tax via phone and I had immediate notice of a little refund.

In these nonagenarian years I find my days are brightened by kind/thoughtful people. BLESSINGS on all

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SHOPPING BUS CLIENT

The SVSS shopping bus excursion is the highlight of the week for us. Not only do we get the weekly shopping done, with all the help we need, we also get to know like-minded people. 

To meet others is extremely important for every one’s mental well-being. We look forward to our weekly adventure, combining pleasure with the necessities of life.

ELIGIBILITY

Any adult who is living independently within the Municipality of Saanich may be eligible to register for our services. Registration starts by a visit from someone on our Client Services Team, who will discuss how we can best support you. 
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PREPARED MEAL DELIVERY CLIENT

The meals are really tasty. It's a delight to have people like you in the community...SVSS fills a void in my life.

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GARDENING CLIENT

I would like to thank you for the services last week. The volunteer was able to reach the weeds in areas that I cannot get. As there are numerous such areas we look forward to help again.

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FRIENDSHIP PHONE CALL CLIENT

This is a note of appreciation for my volunteer.  She has been so loyal, helpful and devoted.  She is indeed an invaluable friend.  I am most grateful for her help and practical wisdom and judgement. Thank you for matching her up with me.

REFERRAL & REGISTRATION

Self referral, health care referral, or community referral by phone, fax, or e-mail are accepted.

 

Upon referral, telephone contact will be made to confirm eligibility followed by a required home visit to complete the registration for services.

 

This visit will include a discussion of assistance required and information will be shared on other available community services.

 

Personal data, emergency contacts, and information on health, mobility, and other support services being received are collected during the registration process.

APPLY TO BECOME A CLIENT

If you would like to become an SVSS client, please contact our Client Services Team: